Privacy Policy

1. Information We Collect

• Account Information: Name, email, company details, login credentials, profile data
• Third-Party Platform Data: Ad account identifiers, campaign statistics, creative assets, API access tokens
• Usage Data: IP address, device/browser data, activity logs, cookies, analytics
• Payment Information: Billing address, payment method (processed securely by our payment processor)
• Support and Communication: Records of queries, feedback, and correspondence

We do not collect more information than is necessary to provide and improve our services.

2. How We Use Information

• Deliver and optimize our services and Lemon maxx features
• Facilitate platform integrations with Facebook, Google, and others (only as authorized by you)
• Authenticate users and protect accounts
• Process subscriptions, purchases, and AI coin allocations
• Provide customer support and respond to inquiries
• Generate analytics and AI-powered campaign insights
• Enforce our legal obligations and Terms and Conditions

We never use your information for purposes not described in this policy, nor do we sell or rent your data.

3. Sharing and Disclosure

• Third-Party Services: Limited sharing with marketing platforms, payment processors, hosting providers, and analytics vendors, strictly as required for service delivery
• Legal Compliance: May disclose to regulatory bodies or law enforcement if required by law
• No Unauthorized Sharing: We will not share, sell, or rent your data for advertising, profiling, or unauthorized uses

4. Data Security

We employ best practices for data protection, including encryption, access controls, secure coding, and regular security reviews. While we strive to protect your data, no system is fully immune to risk. In case of a breach, we’ll notify affected users as required by law.

5. Data Retention and Anonymization

Your data is retained while your account is active and as required for legal and operational purposes. Non-personally identifiable usage analytics may be anonymized and preserved even after account closure.

6. Children’s Privacy

Lemon maxx is not directed toward children under 16. We do not knowingly collect information from children.

7. International Data Transfers

Your data may be processed or stored on servers in other jurisdictions. We comply with applicable global data protection regulations (GDPR, CCPA, etc.).

8. Your Rights and Choices

• Access, rectify, or delete your information through your account or by contacting us
• Withdraw consent for certain uses (may affect service access)
• Request information on how your data is processed, opt out of communications
• Exercise rights under applicable laws (GDPR, CCPA, etc.)

9. Changes to This Policy

We may update this policy periodically. Material changes will be communicated prior to effect, and continued use constitutes acceptance.

10. Contact Us

For privacy questions, requests, or complaints:

Email: info@cognitivepixel.in

Address: Cognitive Pixel, Ahmedabad, Gujarat, India